Morningside Acupuncture Natural Medicine respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
Morningside Acupuncture Natural Medicine will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your booking or service order. We may collect additional information at other times, including but not limited to, when you provide feedback or when you provide information about your personal health affairs, change your content or email preference, respond to clinical surveys, or communicate with our patient support.
Additionally, we may also collect any other information you provide while interacting with us.
Morningside Acupuncture Natural Medicine collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our clinical services to you. We may receive personal information from third parties (such as medical specialists or insurers). If we do, we will protect it as set out in this Privacy Policy.
We may use personal information collected from you to provide you with information, updates and our healthcare services. We may use your personal information to improve our services and better understand your needs.
We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Our practice may use your personal information to communicate with you for education purposes, or to update you on changes to our clinic or practitioner details. You may opt-out of direct communications at any time by unsubscribing directly or by notifying our practice verbally or in writing.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services or requested for compliance (such as WorkCover Queensland processing).
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Morningside Acupuncture Natural Medicine, its customers or third parties.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.
Morningside Acupuncture Natural Medicine is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification and disclosure.
While we take industry-standard measures to safeguard against unauthorized disclosures of information, we note that the transmission and exchange of information is carried out at your own risk. We cannot completely guarantee the absolute security of any information that you transmit to us or receive from us.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at morningsideacupuncture@gmail.com.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to our clinic email at morningsideacupuncture@gmail.com or in writing to our practice address. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
When you visit our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our digital service.
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.
Our website may from time to time link to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Morningside Acupuncture Natural Medicine is not responsible for the privacy practices of other such websites.
